PowerGen Electrical Ltd Terms and Conditions
GUARANTEE
PowerGen Electrical Ltd guarantees all 1st fix work for a period of 6 years and a period of 2 years for all fixture and fittings provided that the work is not altered, interfered with or damaged by external influences. This includes 3rd party repairs, rodent damage, weather damage and any other damage which PowerGen Electrical Ltd has no control over. If the customer provides the materials this voids our guarantee.
DISRUPTION
Power may be shut off as the work is carried out and a temporary supply fitted. Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls. The above may not apply to every project and your electrician will advise you on the day.
DAMAGE
PowerGen Electrical Ltd will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that some slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, plaster damage around accessories when removed. When carpets are lifted due to the age of the carpet it may not go back down correctly or tightly. We cannot be held responsible for repairs to such damage.
PAYMENT
PowerGen Electrical Ltd may ask for a upfront deposit for materials than upon Satisfactory Completion of the work, the balance of the monies owed will become due. Larger projects may require interim payments, and this will be agreed in advance. PowerGen Electrical Ltd accepts most methods of payment including BACS, Stripe and Card. All materials including fittings, cables and other components remain the property of PowerGen Electrical Ltd until full and final payment is made.
Additional charges and extras
PowerGen Electrical Ltd will only carry out work which is specifically on the quote which has being accepted by the customer anything else after that will be a extra and will incur a extra fee. Where work has being carried out like first fix for example and PowerGen Electrical Ltd has returned to do the second fix, if the first fix work has being altered or damaged in anyway this may cost a additional charge to put right.
WORKING PRACTICES
- Additional works (that is, those not specifically noted in this quotation) will be subject to charges at our normal rate of £35@ hour.
- All fittings remain the property of PowerGen Electrical Ltd until full and final payment is received.
- All fittings and components provided will be white plastic unless with prior agreement and noted on quotation.
- Where making good is quoted, PowerGen Electrical Ltd will only make good to a rough level. Sanding and painting will be left to the customer.
- PowerGen Electrical Ltd will have access to the property on the days agreed. The job duration quoted assumes vacant access and the absence of delays or disruptions by other trades. Any delays due to disruption or impeded access may result in additional charges.
- Occupants will need to ensure that the floor spaces of all rooms are clear. Any delays due to unclear spaces will result in additional charges.
- Certificates, where required, will be forwarded on receipt of full payment.